DELIA, I. Analisis Faktor Kepuasan Konsumen di Shopee: Tinjauan Kualitas Sistem, Informasi, dan Layanan (Studi Kasus: Pada Pengguna Shopee di Daerah X). Educationist: Journal of Educational and Cultural Studies, [S. l.], v. 3, n. 3, p. 241–250, 2025. Disponível em: https://jurnal.litnuspublisher.com/index.php/jecs/article/view/254. Acesso em: 29 mar. 2026.